FAQs
Returns & Exchanges
Danrie offers returns within 30 days of delivery. Merchandise must be unworn, unwashed, and undamaged with original tags attached for a full refund, less a $12.95 handling fee.
Items marked as Final Sale are not eligible for return.
All sales delivered outside of US are final sale.
To start your return, go to shop-danrie.loopreturns.com.
Orders placed between November 24 and December 25 can be returned through January 15, 2025.
We currently offer exchanges for the same item in an alternative size or color. To start your exchange, go to shop-danrie.loopreturns.com.
To exchange your item for a different one, we recommend purchasing the correct item right away and returning your original item through our returns portal.
Please allow 7-10 business days for your return to arrive at our facility and your refund to process.
Once a return is processed, a credit will be received in 3-5 business days
Order Updates & Status
Once an order is placed, we are unable to modify your shipping address or payment method.
Once an order is placed, we are unable to modify or cancel your order. If you no longer need the items you purchased, please go to shop-danrie.loopreturns.com once you receive your package to start the easy return process.
Discounts are only valid on physical merchandise sold. Since gift cards are monetary sums, we do not offer discounts on cash values.
Gifting
Yes! Gift packaging is $15 and can be selected in cart or at checkout. Gift packaging includes a collectable gift box and a hand written note. For odd shaped items, the Danrie team will wrap as we see fit, which may include a dust bag or wrapping paper.
Some products are excluded from gift wrap.
We offer both digital and physical gift cards. Our gift cards never expire, but cannot be returned.
Gift cards should be treated like cash. They cannot be replaced if lost or stolen and our gift cards cannot be reloaded.
To check the balance of a gift card, email support@shopdanrie.com
Shipping
Ground shipping: $12.95
2-Day shipping: $25
We are working hard to get your order to you as quickly as possible! All orders will be fulfilled Monday-Friday, and shipped out within 24 business hours from the time of fulfillment.
Please note that we do not fulfill orders on Saturdays, Sundays, or Holidays. All shipments will deliver Monday through Friday.
In order to have your gifts in time this holiday season, be sure to place your order by the dates below:
To receive by Christmas (12/25)
Ground Shipping: Place order by Tuesday, December 17
Express (2-Day) Shipping: Place order by 3pm EST Friday, December 20
To receive by Hanukkah (12/25-2/2)
Ground Shipping: Place order Tuesday, December 17
Express (2-Day) Shipping: Place order by 3pm EST Friday, December 20
To receive by Kwanzaa (12/26-1/1)
Ground Shipping: Place order Tuesday, December 17
Express (2-Day) Shipping: Place order by 3pm EST Friday, December 20
Tracking information can be found in the shipping confirmation email. You can also track your order at shopdanrie.com/pages/tracking
Yes! Local Delivery is available in Manhattan, below 90th street for $25. If your shipping zip code is within that area, you'll see Local Delivery as a delivery option during checkout.
Local Delivery is available Monday through Friday. Place your order by 10am and it'll be delivered between 10am - 8pm.
Please note that Banwood Products are not eligible for same day delivery.
Our Local Delivery is delivered by a courier service. They will require that someone is available to receive your order.
If you'd like them to leave the order with a doorman, front desk or have specific delivery instructions, you can note them in the "Delivery Instructions" box during checkout.
Currently, we only ship within the United States.
Product Information
Questions about fit? Our expert stylists are here to help. Reach out to us at support@shopdanrie.com.
We believe that all clothes are for all kids, regardless of gender.
Please refer to our shipping options at checkout for details regarding your delivery. We are working hard to get your order to you as quickly as possible! All orders will be delivered Monday-Friday, as we do not offer weekend delivery.
Please note that 2-day shipments will not deliver on Saturdays, Sundays or holidays.
You can email support@shopdanrie.com, and we'll be happy to help!
Digital gift card delivery can be scheduled. Recipients will receive them on the delivery date to the email address provided.
OFFERS ARE NOT VALID ON PREVIOUS PURCHASES, NO PRICE ADJUSTMENTS. OFFERS NOT VALID ON FULL PRICE MERCHANDISE. OFFERS NOT VALID ON THE PURCHASE OF GIFT CARDS. FOR ALL PRODUCTS MARKED "FINAL SALE", SALES ARE FINAL.