FAQs

Danrie offers returns within 30 days of delivery. Merchandise must be unworn, unwashed, and undamaged with original tags attached for a full refund, less a $12.95 handling fee.

Items marked as Final Sale are not eligible for return.

To start your return, go to shop-danrie.loopreturns.com.

We currently offer exchanges for the same item in an alternative size or color. To start your exchange, go to shop-danrie.loopreturns.com.

To exchange your item for a different one, we recommend purchasing the correct item right away and returning your original item through our returns portal.

Please allow 7-10 business days for your return to arrive at our facility and your refund to process.

Once a return is processed, a credit will be received in 3-5 business days

Once an order is placed, we are unable to modify your shipping address or payment method.

Once an order is placed, we are unable to modify or cancel your order. If you no longer need the items you purchased, please go to shop-danrie.loopreturns.com once you receive your package to start the easy return process.

Discounts are only valid on physical merchandise sold. Since gift cards are monetary sums, we do not offer discounts on cash values.

Yes! Gift packaging is $15 and can be selected in cart or at checkout. Gift packaging includes a collectable gift box and a hand written note. For odd shaped items, the Danrie team will wrap as we see fit, which may include a dust bag or wrapping paper.

Some products are not eligible to be gift wrapped. Please refer to individual product details for more information or reach out to support@shopdanrie.com for assistance.

We offer both digital and physical gift cards. Our gift cards never expire, but cannot be returned.

Gift cards should be treated like cash. They cannot be replaced if lost or stolen and our gift cards cannot be reloaded.

To check the balance of a gift card, email support@shopdanrie.com

Ground shipping: $12.95
2-Day shipping: $25

We are working hard to get your order to you as quickly as possible! All orders are fulfilled Monday through Friday, and are shipped out within 24 business hours from the time of fulfillment.

Please note that we do not fulfill orders on Saturdays, Sundays, or Holidays. All shipments will deliver Monday through Friday.

Tracking information can be found in the shipping confirmation email. You can also track your order at shopdanrie.com/pages/tracking

Please refer to our shipping options at checkout for details regarding your delivery. We are working hard to get your order to you as quickly as possible! All orders will be delivered Monday-Friday, as we do not offer weekend delivery.
Please note that 2-day shipments will not deliver on Saturdays, Sundays or holidays.

Yes! Local Delivery is available in Manhattan, below 90th street for $25. If your shipping zip code is within that area, you'll see Local Delivery as a delivery option during checkout.

Local Delivery is available Monday through Friday. Place your order by 10am and it'll be delivered between 10am - 8pm.

Please note that select products are not eligible for same day delivery. Refer to individual product details for more information or reach out to support@shopdanrie.com for assistance.

Our Local Delivery is delivered by a courier service. They will require that someone is available to receive your order.
If you'd like them to leave the order with a doorman, front desk or have specific delivery instructions, you can note them in the "Delivery Instructions" box during checkout.

Currently, we only ship within the United States.

Questions about fit? Our expert stylists are here to help. Reach out to us at support@shopdanrie.com.

You can email support@shopdanrie.com, and we'll be happy to help!

Digital gift cards will arrive in the email recipients inbox shortly after order placement. Please contact support@shopdanrie.com if you have any problems or questions about your digital gift card.

Discounts and offers are not valid on previous purchases and we are unable to offer price adjustments at this time. Discounts are not valid on gift card purchases. All products marked "FINAL SALE" are not eligible for returns or exchanges.

Contact support@shopdanrie.com for additional information.